Whenever they ultimately got it over a lift it took two months to obtain twenty hrs of e-book time completed. They didn't return all of his stock get off parts. He asked for them 2 times. When he experienced under 100 miles on it the hand grip fell off when he produced a convert. The heats shields are loose and they didn't put the injectors in the phase 4 package in that we paid for. They tried to double demand him on a lot of the parts and on parts which were exchanged. We will never wander in The shop once again. We did not even get our no cost tee shirt. We hope somebody will check into this keep. We've got numerous extra problems about them, but to several to checklist. Thanks for time. Sincerely, Patty Kennedy
I was questioning if there is anyone in existence that might help a veteran that desires warmth and air and also other difficulties I'm possessing here in your house that I can not afford to pay for or do myself resulting from the issues that I endure. I do not have The cash to fix this and it really is my dwelling. I would like to stay below! Thank you for your time and also have an excellent working day! Rod R. Smith U.S.A.File. Disabled !972-1976
Now High definition has produced some more recent styles that happen to be appalling. I'm not guaranteed who during the USSA will invest in All those nevertheless it wont be us more mature people.
Since it was a Saturday they could not call tech help so I went residence and returned on Tuesday because the seller is closed on Mondays. The dealer named tech supt. and was advised that equally should perform. They kept the bicycle for 3 times fidgeting with each the wired and wi-fi head established. I had to acquire an uber property that working day. After 3 times I had been instructed to come receive the bike and tech supt would do more investigation and obtain back to us. Time for an uber back into the dealer. It had been at that time I began checking with other dealers to check out if anyone could give me more details about the products. I lastly spoke with an acquaintance at Adirondack Harley who advised me it absolutely was A technique or one other although not equally. I relayed that data to my supplier who had not nevertheless been explained to that by tech supt. It was at that time I commenced my connection with your customer service department about this blue tooth products , the incorrect illustration within the catalog, misinformation within the supplier and entirely inaccurate information and facts from tech supt. I also pointed out The shortage of a parts breakdown to have alternative parts and The lack to maneuver the unit from one particular helmet to a different mainly because it makes use of two sided tape to safe The bottom to the helmet. Typically with any accessories You can find an instruction sheet along with a parts breakdown for alternative parts. With this particular solution there is nothing. You have no way to get a alternative speaker, foundation or microphone.
Who proceeds to entirely insult me? Belittles my intelligence, to The purpose that I required to stroll absent, just before click here his protection grew to become an Issue!! After my stroll, I returned to the store to talk to the supervisor about my concerns, If your services Section was so incompetent not to notice a failing entrance fork seal.
If this is the type of unbelievably very poor customer care and care I'm to acquire from Harley-Davidson before the shipping and delivery of my Unwanted fat Boy, I dare not hazard a guess regarding how bad the after sales support may very well be and this may just irk me to alter my impression about Harley-Davidson and terminate the booking of my Harley-Davidson Unwanted fat Boy.
If that's the situation, that you do in fact have ahead pegs, then lowering the bicycle would not assist you reach the forward pegs; nor would modifying the handlebars or introducing a seat back rest since you could not access them comfortably and safely to begin with. Aside from, moving the handlebars ahead, (really the only real selection for trying to access your pegs), is notoriously unstable and hard to control, even for skilled riders.
Might four, 2014 at 1:eighteen am They not look after there buyer foundation. Your lucky if they can even reply. Alls they care about may be the greenback and so they dont manage to care wherever they get it from. Additionally they are saying american made and if you evaluate each of the parts you will note produced in china.
Whilst I’m waiting around the store manager comes up to convey good day, speaking to him I explained, Regardless that It's really a 2013 bicycle it only experienced a hundred and sixty miles on it when I purchased it, Orange County Harley Davidson And that i, thought of it being new, Moreover The reality that the entrance forks had been week and spongy because I purchased in April?
I went in the exact same hell over a poor good quality seat on our 2013 Anniversary issue softail, our vendor instructed us that Harley wouldn't warrantee because they established the seat had usual dress in and tear after 15months of use splitting within the seam when I named Harley immediate they agreed to have a look at pictures I took that might establish it absolutely was actually inadequate workmanship as being the stitches didn't catch adequate leather and gave way – NOT usual wear (we experienced traded within our 10 year aged softail w/90K on it and no usual use and tear around the seat!) I despatched in the images as directed waited a number of months then resent requesting an update, then in Jan sent a 3rd ask for all overlooked, I referred to as again yesterday to talk to somebody that would only apologize that which was the conclusion their “committee†experienced come up with and there was very little I could do!
It’s way too negative. It hurts to determine a great motorcycle business putting out junk. You’re providing your consumers away.
A bit of very poor publicity goes a long way…. Over the past few years harley has place out many items that were not All set or completely comprehended at the dealership stage or even the tech assist level. That just displays its all about the income and who cares about The patron. Possibly a replica to buyer affairs as well as attorney normal may spark some discussion. I've herd they dont care about litigation However they dont like terrible publicity.
I picked up the bike that working day Which’s when my concerns began . Before I could even go away the dealership , the Check out engine light arrived on .. backed up the bike and Blake the services supervisor arrived and cleared the codes and informed me I should not be anxious .
On 10/12/2017 at 325pm I named back to Customer care. Debbie wasn't readily available so I had been related with Steve. After undergoing all the rationalization all over again I had been questioned by Steve to convey the bicycle back to your seller for them to accomplish added diagnostics with tech assist mainly because they continue to thought that both wired and wireless ought to have worked. I did deliver the bike bake and again needed to choose an uber household and back when it had been accomplished to choose it up. I'd asked Steve in the course of our dialogue if he felt my ask for was unreasonable or how he would feel if he were being me and experienced this Considerably money and time invested. Although he was professional in his reaction and tried out to not throw the employer underneath the bus he did concur there were obvious faults in facts presented to me concerning the product.